This volume is part of a series, which is in turn part of a course entitled "Contact Canada" and designed for adult Francophone students of English as a second language. The series contains exercises for learning conversational tools. This volume deals specifically with response and closing formulas. In section 1, response formulas are grouped under the following categories: (1) agreement and disagreement; (2) indecision and ignorance; (3) accepting and rejecting; (4) disbelief and consensus; (5) sympathy and lack of sympathy; (6) hesitation; (7) encouragement; (8) incomprehension and cross-check; and (9) complements. In section 2, closers are grouped under casual, phone, and formal. Section 3 contains an exercise designed to call upon all the strategies the student has learned in the preceding two sections. Section 4 contains answers to exercises in the first two sections. A videotape recording explaining how to use the series effectively is available separately. (AM)