There's no question that in airports, train stations, and student unions alike, digital signage solutions have become efficient and effective ways of communicating important information directly to broad bases of users. The solutions are affordable; they're eco-friendly; and they're growing in popularity every year. Still, particularly in the…

To say the American economy is in a precarious mode would be the understatement of the century. Banks have foundered, American industry is looking for federal bailouts, and belts are tightening everywhere. Not surprisingly, higher education officials at private institutions are wondering which students will be able to afford ever-escalating…

Across the country, public and private school districts alike are hiring CIOs and IT managers with volumes of experience in the business world. The thinking behind this trend is simple: Hire someone from the private sector and he or she will run the district's IT like a business. For the big-city district of Chicago Public Schools (CPS), the…

In the corporate world, the notion of customer relationship management (CRM) is nothing new. That particular technology sector is now jam-packed with software that enables organizations to monitor and manage every interaction with a customer, from the very first experience on, throughout the lifecycle of the relationship. That relationship spans…