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Vavrek, Bernard4
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Vavrek, Bernard – RQ, 1972
The two types of ethics with which this paper is concerned are: (1) those directly related to policies or attitudes of reference service in relation to inquiries which are symptomatic of current social change and (2) those associated with the quality of individualized reference service. (Author/NH)
Descriptors: Ethics, Librarians, Library Services, Reference Services
Peer reviewed Peer reviewed
Vavrek, Bernard – RQ, 1978
Fiscal austerity in libraries has forced some administrators to consider alternatives such as computerized reference services or non-professional staff at the reference desk for reducing the cost of professional reference service. (JAB)
Descriptors: Costs, Libraries, Library Administration, Library Services
Peer reviewed Peer reviewed
Vavrek, Bernard – RQ, 1979
Describes what is happening concerning developmental information service guidelines published by the Reference and Adult Services Division (RASD) of the American Library Association (ALA) in 1976 and discusses evaluation guidelines for reference/information services of libraries. (Author/JD)
Descriptors: Essays, Evaluation, Guidelines, Libraries
Peer reviewed Peer reviewed
Vavrek, Bernard – RQ, 1974
Facilitation of interpersonal communication between patron and librarian is central to reference librarianship. (LS)
Descriptors: Communication (Thought Transfer), Helping Relationship, Information Dissemination, Interpersonal Relationship