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Tenopir, Carol; Neufang, Ralf – Online, 1992
Presents results of a survey of ARL (Association of Research Libraries) members in the United States and Canada that was conducted to discover which electronic reference options are offered and their impact on library services. Online mediated searching, CD-ROM, end-user searching, and local databases are investigated. (nine references) (LRW)
Descriptors: Academic Libraries, Databases, Foreign Countries, Higher Education

Tenopir, Carol; Ennis, Lisa – Reference & User Services Quarterly, 2002
Discusses results of four surveys sent to members of the Association of Research Libraries to investigate changes in academic library reference services due to new and rapidly evolving technologies. Highlights include digital reference options; local databases; CD-ROMs; intermediary online searching; end-user online search services; and the…
Descriptors: Academic Libraries, Databases, Electronic Libraries, Higher Education

Tenopir, Carol; And Others – Library and Information Science Research, 1991
Describes analyses of 3 searches conducted in an academic library by 11 novice users of full-text databases. The study examined affective search behavior, search strategies, and searcher assessments of retrieved material. Results of interviews, transaction log analysis, and audiotape recordings of search sessions are discussed, and further…
Descriptors: Affective Behavior, Audiotape Recordings, College Libraries, Full Text Databases

Tenopir, Carol – RSR: Reference Services Review, 1999
Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…
Descriptors: Academic Libraries, Databases, Electronic Libraries, Higher Education