Hiring the most capable students to serve in the RA role should be a top priority for housing departments due to their critical role as front-line student success employees. The effort to identify and hire RAs typically includes a substantial investment of personnel resources in hiring processes, where candidates are typically evaluated across…

Selecting resident assistants is integral to the success of housing operations on college and university campuses. Recruiting high-performing student staff is a priority in achieving departmental goals. Despite the importance of this process and the amount of time and resources expended during selection, there is scarce research investigating the…