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Spink, Amanda; Ozmutlu, H. Cenk – Proceedings of the ASIST Annual Meeting, 2001
Reports findings from a study examining the nature of queries submitted to Ask Jeeves-a publicly accessible question and answer search engine. Some 30,000 queries from a dataset of 800,000, or 3.75%, were analyzed. Results include: many queries not in question format; four types of user queries: keyword, Boolean, question, and request; and common…
Descriptors: Information Seeking, Online Searching, Online Systems, Search Engines
Ozmutlu, Seda; Ozmutlu, H. C.; Spink, Amanda – Proceedings of the ASIST Annual Meeting, 2003
Findings from a study of users' multitasking searches on Web search engines include: multitasking searches are a noticeable user behavior; multitasking search sessions are longer than regular search sessions in terms of queries per session and duration; both Excite and AlltheWeb.com users search for about three topics per multitasking session and…
Descriptors: Computer Interfaces, Design Preferences, Information Retrieval, Online Searching
Peer reviewed Peer reviewed
Spink, Amanda – Information Processing & Management, 2002
Explores a user-centered approach to evaluating the Web search engine Inquirus. Inquirus was rated highly by users on various usability measures; all users experienced some level of shift/change in their information problem, information seeking, and personal knowledge due to their Inquirus interaction; and different users experienced different…
Descriptors: Evaluation Methods, Information Seeking, Interaction, Man Machine Systems
Peer reviewed Peer reviewed
Spink, Amanda; Ozmutlu, H. Cenk; Ozmutlu, Seda – Journal of the American Society for Information Science and Technology, 2002
Presents findings from four studies of the prevalence of multitasking information seeking and searching by Web (via the Excite search engine), information retrieval system (mediated online database searching), and academic library users. Highlights include human information coordinating behavior (HICB); and implications for models of information…
Descriptors: Academic Libraries, Computer System Design, Databases, Higher Education