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Smith, Fred W. – Journal of Access Services, 2011
This article presents a digest of LISTSERVS of interest to access services for the period of April to June 2011. It presents questions and answers from Interlibrary Loan (ILL) people, CIRCPLUS, and OFFCAMP.
Descriptors: Electronic Mail, Library Services, Users (Information), Higher Education
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Smith, Fred W. – Journal of Access Services, 2009
This article summarizes discussions on listservs. Topic covered are circulation policies regarding patrons from other colleges, the shelving of sacred books, laptop circulation, Ariel vs email attachment for interlibrary loan, best software for remote instruction, paper copies of ereserves, interlibrary loan privileges for alumni and policies…
Descriptors: Electronic Mail, Library Services, Social Networks, Library Automation
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Mitchell, W. Bede; Smith, Fred W. – Journal of Access Services, 2005
For as long as libraries have charged fines for books returned after their due dates, this familiar practice has excited comment and controversy. Fines are thought by many to deter patrons from keeping materials too long. However, others believe there is little persuasive evidence that fines are more effective at minimizing overdues than are…
Descriptors: Library Services, Positive Reinforcement, Rewards, Academic Libraries