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Shneiderman, Ben – Bulletin of the American Society for Information Science, 1982
Redesign of human-computer interface for users of computerized information systems can make substantial difference in training time, performance speed, error rates, and user satisfaction. Information and computer scientists are using controlled psychologically oriented experimentation, and evaluations during system development and active use to…
Descriptors: Automation, Design, Formative Evaluation, Human Factors Engineering