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Sharkey, Thomas C.; Bublak, Steve; Disselkamp, Lisa; Shkil, Brittney – INFORMS Transactions on Education, 2020
This case study focuses on modeling and analyzing the practices concerning the staffing of the immigration agency at the Island of Tropical Paradise International Airport (ITPIA), which is responsible for processing arriving passengers into the country. Immigration at ITPIA has engaged you to understand the trade-offs between the number of…
Descriptors: Labor Force, Scheduling, Air Transportation, Immigrants
Sharkey, Thomas C.; Bublak, Steve; Disselkamp, Lisa; Shkil, Brittney – INFORMS Transactions on Education, 2020
This case study focuses on modeling and analyzing the practices concerning the staffing of the immigration agency at the Island of Tropical Paradise International Airport, which is responsible for processing arriving passengers into the country. Students are challenged to model the status quo of immigration employee scheduling and analyze various…
Descriptors: Labor Force, Scheduling, Air Transportation, Immigrants