The pet care service industry is booming. The U.S. Census Bureau (2019) recorded pet service industry payroll numbers at almost $11.2 billion (excluding veterinarian services). In this teaching case, Mark, the owner of a successful dog boarding business, is looking to capitalize on that growth as he expands his customer demographic to welcome cats…

Connecting people with resources is a common activity. However, special situations have unique data needs. Without the appropriate leadership and tools to manage the data, the connections may never take place. This case examines the data needs associated with providing resources and social connections for families having a member with a special…

This case provides an opportunity for classroom discussion of ethical issues addressed by computing technologists and the Association of Computing Machinery (ACM) Code of Ethics as the authors describe a recent lawsuit brought against Sutter Health. Security issues, data breaches and compliance with industry privacy rules are common concerns for…

Ashley Baker was fed up and ready to strike out on her own and cut her own path. New salon policies aimed to eat away at her profits were forcing her to start her own business. As Ashley and her husband refurbished a downtown storefront to house her shop, she starts planning for the operational side of her new venture. Ashley is in search of an…

Many small organizations sponsor events and activities that could benefit from the data management and reporting capabilities provided through a centralized database. However, many of those organizations do not have the budget to afford a commercial solution or an on-going subscription to a cloud-based solution for a small scope event with limited…

Students in the 21st century management information systems (MIS) classroom are seeking not only conceptual understanding but also methods of communicating that are familiar and accurately reflect how they learn and acquire knowledge. Concurrently, employers of 21st century job applicants are still looking for many of the same skills they sought…

The "Piranha Solution"® is a complex and valuable integrated chemical supply inventory management system protected as a trade secret by its asset holder, the Confluence Corporation. The "Piranha" program is the lifeblood of the corporation's growth and success in the chemical supply industry. A common definition of "trade…

The demand for college graduates with skills in big data analysis is on the rise. Employers in all industry sectors have found significant value in analyzing both separate and combined data streams. However, news reports continue to script headlines drawing attention to data improprieties, privacy breaches and identity theft. While data privacy is…

Service learning projects serve as a valuable tool for applying course concepts in a way to benefit both the students and community. However, they often require a significant amount of additional effort beyond that required of assigning conventional homework problems. When the projects take place in an online course setting, the level of…

Coastal Pacific Doctor Associates (CPDA) is a multi-physician medical practice located along the west coast. CPDA decided to replace their inadequate and outdated medical office system during a time of tremendous restructuring in the medical software industry. In their impatience, CPDA chose an electronic medical record (EMR) and practice…

The value of experiential learning projects (which are usually major assessments in courses) in education has been touted since the early 1900s (Dewey, 1938). These projects have the potential to deepen students' understanding of course topics by allowing them to put concepts into practice and watch the results develop. However, experiential…

The release of the IS2010 Model Curriculum has triggered review of existing Information Systems (IS) programs. It also provides an opportunity to replace low enrollment IS programs with flexible ones that focus on specific application domains. In this paper, the authors present a case study of their redesigned Computer Information Systems (CIS)…

Capstone courses in MIS, CIS and CS programs are commonly incorporated into curriculum these days as they can be used effectively to assess several program objectives. In this paper, the authors discuss the usefulness of a combined Capstone Experience class consisting of CS/CIS and MIS students. The authors point out how this class provided…

As part of the introductory level management information systems (MIS) course, faculty are asked to introduce the students to MIS concepts as well as to help them develop technology-related skills benefitting them in their course work and beyond. However, with a vast array of MIS topics that could be covered and class time at a premium, it is…

The growing demand for verification that students are, indeed, learning what they need to learn is driving institutions and programs to develop tools for assessing the level of knowledge and skills of their graduating students. One such tool, the Information Systems Analyst (ISA) certification, is a recently developed instrument for measuring…