Being a college CIO these days must feel a bit like juggling chain saws with one hand while holding a donation cup in the other. It's unlikely to end well, yet it represents the new normal in IT. While campus clients--from administrators to faculty and students--expect the usual raft of tech services, the IT budget simply can't deliver. In this…

For any institution looking to shift enterprise resource planning (ERP) systems to the cloud, big savings can be achieved--but only if the school has properly prepped "before" negotiations begin. These three steps can help: (1) Mop up the mess first; (2) Understand the true costs for services; and (3) Calculate the cost of transition.

Air-traffic controller might be a relaxing second career for anyone who's coordinated IT operations at a large research university. Just ask administrators at the University of Michigan in Ann Arbor. As at most big universities, IT operations on the academic side are decentralized on a major scale. When a faculty member in one of Michigan's 19…

"Tuning the blend" is a phrase that educators hear a lot these days. It refers to finding the correct balance of online activities and face-to-face instruction in hybrid--or blended--courses. Finding a mix that meets the needs of both faculty and students requires experimentation, experience, and constant tweaking. And, as with coffee, the same…

Colleges and universities have got a big problem: how to bake a wireless network as good as Mom's. The problem is that enterprise wireless networks "tend to be a little more finicky" than the home ones. While the home devices are plug-and-play, enterprise networks force IT departments to manage client issues such as drivers and settings. It's a…

This article features a major statewide initiative in North Carolina that is showing how a consortium model can minimize risks for districts and help them exploit the advantages of cloud computing. Edgecombe County Public Schools in Tarboro, North Carolina, intends to exploit a major cloud initiative being refined in the state and involving every…

Half of servers in higher ed are virtualized. But that number's not high enough for Link Alander, interim vice chancellor and CIO at the Lone Star College System (Texas). He aspires to see 100 percent of the system's infrastructure requirements delivered as IT services from its own virtualized data centers or other cloud-based operators. Back in…

The latest compilation from the US Department of Education (from 2010-2011) reports that about 13 percent of public school enrollment consists of students served by special education programs. That count has pretty much stayed the same for the past 13 years. What is different now is that, as technology pervades all aspects of the classroom,…

While it would be naive to think that every CIO can achieve a rapport with his CFO, understanding the importance of a solid relationship with the head of finance is critical to success, both for the IT department and the institution as a whole. Never has this been truer than in today's bleak economy, as CFOs become increasingly cautious about…

A freak blizzard, a mentally ill and armed student, a record-breaking flood. No matter how idyllic a campus may feel, no matter how cocooned the ivory tower, disaster can strike. If a campus is unprepared, it comes like a sucker punch, potentially turning a crisis into a tragedy of unimagined proportions--and causing reverberations that will be…

Institutions already cater to the technology needs of students. According to the 2008 Campus Computing survey, 60 percent of colleges and universities offer pervasive or near-pervasive wireless; computers are as ubiquitous as water bottles; course management systems have become one-stop shops for class content; few classrooms lack projectors; and…

For many IT shops, the cloud offers an opportunity not only to improve operations but also to align themselves more closely with their schools' strategic goals. The cloud is not a plug-and-play proposition, however--it is a complex, evolving landscape that demands one's full attention. Security, privacy, contracts, and contingency planning are all…

As state governors grapple with their budgets for 2012, public universities and colleges are facing some of the deepest funding cuts in memory. To make matters worse, most of the federal stimulus funds, which have helped dull the pain so far, will have been spent by June. It seems almost inevitable that IT departments are going to be asked to…

Despite resistance from faculty, staff, and students, and the sheer magnitude of the effort from a technological and management point of view, some campuses are shifting electronic portfolios away from department-specific initiatives to become institution-wide programs. The move seems to be driven by institutions wanting to focus more deeply and…

In an economic downturn that seems to defy fiscal doctrine, how can one be sure that an IT job will remain safe through the coming ups and downs? Since no one can guarantee that IT position will remain intact through a turbulent economy, the author discusses how one can plan now to protect himself/herself later.