This document explores the changes the 21st century will impose on community colleges and discusses the need for colleges to alter their objectives. It offers five points that colleges should consider in redesigning their organization: (1) change must be mission-driven, containing the element of accountability; (2) the new process must be owned by all who are affected; (3) time must be a factor considered and allowed; (4) the change process is dynamic, with the characteristics of flexibility, constant revision, and continuous improvement; and (5) the process requires benchmarks and an outcomes base. Colleges must teach the skills needed by the "21st century knowledge worker," which include communication ability, both oral and written; team work; personal flexibility; acceptance of ambiguity; ability to work in a diverse environment; and an adequate ethics foundation. Successful, flexible institutions will also have dedicated staff who work as a team, significant achievements, excellent instruction and service ratings, and a focus on establishing new programs and degrees. (AS)