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Spink, Amanda; Ozmutlu, H. Cenk – Proceedings of the ASIST Annual Meeting, 2001
Reports findings from a study examining the nature of queries submitted to Ask Jeeves-a publicly accessible question and answer search engine. Some 30,000 queries from a dataset of 800,000, or 3.75%, were analyzed. Results include: many queries not in question format; four types of user queries: keyword, Boolean, question, and request; and common…
Descriptors: Information Seeking, Online Searching, Online Systems, Search Engines

Spink, Amanda; Ozmutlu, H. Cenk; Ozmutlu, Seda – Journal of the American Society for Information Science and Technology, 2002
Presents findings from four studies of the prevalence of multitasking information seeking and searching by Web (via the Excite search engine), information retrieval system (mediated online database searching), and academic library users. Highlights include human information coordinating behavior (HICB); and implications for models of information…
Descriptors: Academic Libraries, Computer System Design, Databases, Higher Education