A study examining the writing of adults who do not consider themselves professional writers but who must master a variety of types of writing in order to meet the day-to-day obligations of their jobs is described in this report. The introduction of the report offers an overview of the work and findings of the study, which was conducted at various…

This paper describes an ongoing literacy research project involving writing samples and observations of workers in a state social service agency, a large labor union, and several scientific laboratories. Procedures discussed are: (1) selecting participants who were willing to give 16 hours of interview time over the course of a year; (2) selecting…