From April 11-14, 1995, the Onondaga Community Living (OCL) organization hosted a team of five visitors sponsored by Syracuse University's Center on Human Policy. OCL provides services to empower and individually support people with developmental disabilities. In investigating the organization's move toward the provision of individual supports in integrated settings from group home placement, the visitors gathered stories of personal and organizational change from the point of view of nine of the people OCL supports though individualized services and group residences, families, housemates and assistants, and OCL staff. In this paper, the visitors reflect on the stories of change they heard and identify some implications for OCL. Recommendations are provided and fall under the following nine themes: (1) deepening understanding in order to better assist people who have a home base to move toward positive experiences and relationships and more valued roles; (2) actively helping people build community membership and friendships; (3) acknowledging the people OCL assists as they strengthen their own voices; (4) building stronger relationships with families; (5) strengthening households; (6) making the most of the gifts and learning of all staff; (7) keeping individual planning and case management in context; (8) making a distinctive contribution in employment support; and (9) keeping the OCL mission alive. (CR)