Examines increased print-communication demands in business organizations. Identifies three employee needs: (1) long-term support to move from illiteracy to productive skill levels; (2) basic skills training integrated with regular job training; and (3) short-term targeted training or access to redesigned documents and job performance aids. (KEH)

Focusing on the past decade's research, this literature review concentrates on what is known about literacy demands in the workplace and the abilities of various segments of the adult and adolescent population to meet them. The review argues that since a majority of adult reading is performed upon workplace related material, understanding the…