Some institutions have sought to centralize the supports they give students by developing a center or office dedicated to international students, led by a director or manager overseeing international student support. However, these directors are also not given the resources needed to fully support international students. Our study focuses on the…

In this article, we discuss the importance of theory driven program development and present the empowerment framework using two case studies at a center for teaching and learning (CTL). We describe the empowerment framework, offer programmatic examples aligned with this framework, and make specific recommendations for those wishing to pursue this…