Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…

Summarizes a study that identified and described federal information inventory/locator systems and resulted in the Federal Locator Database--an electronic database describing 250 federal databases. Recommends that the U.S. Office of Management and Budget develop policy frameworks for the design of a governmentwide locator system accessible over…

This study continues the research reported in "Federal Information Inventory/Locator Systems: From Burden to Benefit: Final Report" (McClure, et al., 1990). Begun May 1, 1991, and completed in August 1992, this exploratory and descriptive research was intended to improve access to and use of U.S. Government information. Its methodology…

To assist the Office of Technology Assessment of the U.S. Congress in identifying and resolving policy issues related to the electronic delivery of government services, this study examined selected innovative information technology applications, management practices, and policies that promote experimentation and integration with new electronic…

This compendium is a companion document to the Maryland Sailor Online Public Information Network assessment final report, and contains detailed study findings, study data collection activity write-ups, detailed methodologies, data collection tools, and consultant notes on the uses of the study's data collection instruments. The purpose of the…