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Pomerantz, Jeffrey; Mon, Lorri; McClure, Charles R. – portal: Libraries and the Academy, 2008
This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…
Descriptors: Reference Services, Libraries, Library Science, Librarians
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Sprehe, J. Timothy; McClure, Charles R.; Zellner, Philip – Government Information Quarterly, 2002
Reports on a study funded by the National Archives and Records Administration to collect information on federal employees' views and perceptions on 20 information collection topics pertaining to records creation, maintenance, use, and disposition. Discusses situational factors and the development of records management policies and guidelines.…
Descriptors: Data Collection, Employee Attitudes, Federal Government, Guidelines
McClure, Charles R.; And Others – Proceedings of the ASIS Annual Meeting, 1992
Discussion of federal information policy focuses on a study that was conducted to identify federal information/locator systems, i.e., databases that identify information resources. The development of a database containing information on the systems is described, and the concept of a governmentwide information inventory/locator system (GIILS) is…
Descriptors: Access to Information, Data Collection, Databases, Federal Government
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McClure, Charles R. – Government Information Quarterly, 1985
Assesses the value of the Government Printing Office's 1983 "Biennial Survey" as a tool to support depository library planning and decision making. The survey data are evaluated in terms of reliability, validity, and utility, and recommendations are offered for improving the design, administration, and analysis of the survey. (CLB)
Descriptors: Data Collection, Data Interpretation, Decision Making, Depository Libraries
Peer reviewed Peer reviewed
McClure, Charles R. – Library Trends, 1994
Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…
Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups
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Shim, Wonsik; McClure, Charles R. – portal: Libraries and the Academy, 2002
Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…
Descriptors: Academic Libraries, Data Collection, Electronic Libraries, Higher Education
Bertot, John Carlo; McClure, Charles R. – Proceedings of the ASIS Annual Meeting, 1996
Focuses on a Web-based version of a national survey for the National Commission on Libraries and Information Science (NCLIS) of public library involvement with the Internet. Describes the procedures used to develop the Web-based questionnaire, identifies issues concerning Web-based research, and presents recommendations for the future…
Descriptors: Access to Information, Computer Mediated Communication, Computer Oriented Programs, Data Collection
McClure, Charles R.; And Others – Electronic Networking: Research, Applications and Policy, 1992
Summarizes a study that identified and described federal information inventory/locator systems and resulted in the Federal Locator Database--an electronic database describing 250 federal databases. Recommends that the U.S. Office of Management and Budget develop policy frameworks for the design of a governmentwide locator system accessible over…
Descriptors: Access to Information, Administration, Agencies, Classification
McClure, Charles R.; And Others – Proceedings of the ASIS Mid-Year Meeting, 1994
Describes a project that assessed the impact of connecting rural public libraries to the Internet and the effect on librarians, local communities, and the larger Internet community. The evaluation approach, factors critical to project success, conclusions about public libraries and the Internet, and comments on the future of networked public…
Descriptors: Computer Networks, Data Collection, Evaluation Methods, Futures (of Society)
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Hernon, Peter; McClure, Charles R. – Library and Information Science Research, 1987
Discusses issues relating to the reliability, validity, utility, and information value of unobtrusive testing of library reference services; provides suggestions for practical applications of these criteria; applies study findings to library decision making and planning; and identifies topics for further methodological refinement. (Author/CLB)
Descriptors: Data Analysis, Data Collection, Data Interpretation, Experimenter Characteristics