Describes a method for using electronic mail discussion as a heuristic in a business communication class for planning and writing business documents. (SR)

Lists and annotates 49 resources for research in the area of computer networks as vehicles for communication. Compiles sources that present research findings, pedagogical approaches, and theoretical discussions related to applications of computer-mediated communication systems--electronic mail, computer conferences, or bulletin boards. (RS)

Investigates whether high- and low-apprehensive freshman composition students respond differently as peer evaluators in a face-to-face group versus a group using electronic mail. Finds that high apprehensives exhibit different strategies than low apprehensives for peer evaluation, and that high apprehensives participate more and rely more on the…

Examines groups of business writing students containing high- and low-apprehensive writers, communicating about writing in both a face-to-face setting and through electronic mail. Concludes that, for both types of writers, collaboratively planning documents on e-mail enhanced the collaborative process. (MM)

Students are most successful in online courses that provide ample opportunities for them to interact with the instructor, other students, and the course content. An interactive online course must engage students as active learners rather than as passive participants. How can instructors design virtual classrooms that offer students with a variety…