Designing intelligent services for workplace learning presents a special challenge for researchers and developers of learning technology. One of the reasons is that considering learning as a situated and social practice is nowhere so important than in the case where learning is tightly integrated with workplace practices. The current paper…

Despite the ubiquity of learning in workplace and professional settings, the learning analytics (LA) community has paid significant attention to such settings only recently. This may be due to the focus on researching formal learning, as workplace learning is often informal, hard to grasp, and not unequivocally defined. This article summarizes the…

When organizations create new knowledge and work practices as a reaction to challenges they face, they often have difficulty to adopt these new practices "on the ground". One of the reasons is that in these cases, individual informal learning and collective knowledge creation are often insufficiently connected. In this paper, we…

Purpose: Introducing technology at work presents a special challenge as learning is tightly integrated with workplace practices. Current design-based research (DBR) methods are focused on formal learning context and often questioned for a lack of yielding traceable research insights. This paper aims to propose a method that extends DBR by…

In this paper, we propose the Social Semantic Server (SSS) as a service-based infrastructure for workplace and professional learning analytics (LA). The design and development of the SSS have evolved over eight years, starting with an analysis of workplace learning inspired by knowledge creation theories and their application in different…

Workplace learning happens in the process and context of work, is multi-episodic, often informal, problem based and takes place on a just-in-time basis. While this is a very effective means of delivery, it also does not scale very well beyond the immediate context. We review three types of technologies that have been suggested to scale learning…