When organizations create new knowledge and work practices as a reaction to challenges they face, they often have difficulty to adopt these new practices "on the ground". One of the reasons is that in these cases, individual informal learning and collective knowledge creation are often insufficiently connected. In this paper, we…

Workplace learning happens in the process and context of work, is multi-episodic, often informal, problem based and takes place on a just-in-time basis. While this is a very effective means of delivery, it also does not scale very well beyond the immediate context. We review three types of technologies that have been suggested to scale learning…