Identifies three conflict styles or characteristic sets of strategies people use to handle conflict. Advocates the use of principled negotiation so as to enable people in conflict to arrive at a solution that is acceptable to, and meets the needs of, both sides. Shares strategies for developing skills in principled negotiation. (RJM)

Describes a conflict resolution program now being used in many schools. Offers practical advice for addressing conflicts and lists ways that schools and communities can work together to resolve conflicts in creative ways. Provides vignettes that show how the program works. (RJM)

Describes a program that seeks to change the values and culture of the school by combining the teaching of social and emotional skills with training in conflict resolution and diversity issues. Provides examples of how to "wage peace" in the schools and gives examples of advancements made through program efforts. (RJM)