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Lankes, R. David – Reference & User Services Quarterly, 1998
Discusses impacts of the Internet on reference services and changing roles for reference librarians. Describes a continuum of libraries (Sutton) from a paper-based (traditional) to a fully digital library. Examines K-12 uses and benefits of digital reference services (question-and-answer services sometimes referred to as AskA's). Describes K-12…
Descriptors: Change, Computer Mediated Communication, Computer Software, Educational Resources