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Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 2: Partnering and Organizational Change. Trainer Manual with Participant Workbook.
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Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann – 1999
This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on partnering and…
Descriptors: Agency Cooperation, Behavioral Objectives, Career Centers, Change Strategies
Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 5: Building a Process for Continuous Improvement. Training Manual with Participant Workbook.
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Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann – 1999
This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on building a process for…
Descriptors: Agency Cooperation, Behavioral Objectives, Career Centers, Classroom Techniques
Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 3: Collecting and Using Customer Feedback. Trainer Manual with Participant Workbook.
PDF on ERIC Download full text
Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann – 1999
This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It contains the participant workbook, trainer manual, and activity worksheets for a module on collecting and using customer…
Descriptors: Agency Cooperation, Behavioral Objectives, Career Centers, Classroom Techniques
Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 4: Designing a System for the Delivery of Integrated Services. Trainer Manual with Participant Workbook.
PDF on ERIC Download full text
Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann – 1999
This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on designing a system for the…
Descriptors: Agency Cooperation, Behavioral Objectives, Brainstorming, Career Centers
Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 1: Reviewing System-Building Progress and Developing a Blueprint for WIA Transition. Trainer Manual with Participant Workbook.
PDF on ERIC Download full text
Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann – 1999
This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on reviewing system-building…
Descriptors: Agency Cooperation, Behavioral Objectives, Career Centers, Classroom Techniques