This guide to the burgeoning literature and resources on workplace literacy begins with an overview describing issues and trends in the development of the literature base. Hints for locating and selecting workplace literacy resources in Educational Resources Information Center--ERIC and other databases are provided. An annotated bibliography of 87…

The federal Cooperative Extension Service (CES) began more than 80 years ago as a way to disseminate agricultural research and information through land-grant universities. Today, extension education is evolving to meet the demands of diversity, technology, and new ways of working and learning. Diversity is one of the core values of the CES's…

Proponents of competency-based education and training (CBET) promote it as a way to improve the correspondence between education/training and workplace requirements. CBET's opponents consider it excessively reductionist, narrow, and rigid, as well as theoretically, empirically, and pedagogically unsound. The following are among the issues…

Incidental learning is unintentional or unplanned learning that results from other activities. It occurs often in the workplace, during the use of computers, and in the process of completing tasks. Incidental learning occurs in many ways, including the following: through observation, repetition, social interaction, and problem solving; from…

Recent developments have broadened the definition of literacy to multiple literacies--bodies of knowledge, skills, and social practices with which we understand, interpret, and use the symbol systems of our culture. This compilation looks at the various literacies as the application of critical abilities to several domains of importance to adult…

The increasing emphasis on managed health care, which requires health consumers to make complex decisions, is reinforcing the importance of literacy skills. "Health literacy," which refers to the ability to engage in such activities as health-related critical thinking, problem solving, self-directed learning, and self-advocacy, is…

Appreciative inquiry (AI) is based on the heliotropic principle, which has been variously described as art and science, holistic theory and practice, and practical philosophy and change process. AI engages people and organizations in discovering what gives life to human systems when they are most effective and constructive and using that knowledge…