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Janes, Joseph; McClure, Charles R. – Public Libraries, 1999
This preliminary study suggests that the same level of timeliness and accuracy can be obtained for answers to reference questions using resources in freely available World Wide Web sites as with traditional print-based resources. Discusses implications for library collection development, new models of consortia, training needs, and costing and…
Descriptors: Budgeting, Comparative Analysis, Consortia, Costs