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RQ | 2 |
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Jahoda, Gerald | 2 |
Olson, Paul E. | 1 |
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Jahoda, Gerald; And Others – RQ, 1977
Six decision-making steps of the reference process were isolated through development of a model reference query. Instructional modules for each of the steps are described. The program is suitable for library school students or library paraprofessionals. (JAB)
Descriptors: Learning Modules, Librarians, Library Education, Library Research

Jahoda, Gerald; Olson, Paul E. – RQ, 1972
A better understanding of the reference process can result in better reference services. Seven models and flowcharts representing different approaches to reference work are reproduced and discussed. (4 references) (DH)
Descriptors: Information Science, Library Science, Library Services, Library Technical Processes