In contemporary higher education, stakeholder management is increasingly important given the growing number and complexity of stakeholder groups. Defensive stakeholder management (DSM), defined as verbal responses of universities to stakeholder criticism, is a largely neglected topic in the higher education literature. Drawing from a combination…

Earlier studies on stakeholder management in European universities focused on proactive strategies, that is, substantive organizational practices to establish and maintain mutually beneficial exchanges between universities and their stakeholders. We argue that the literature on stakeholder management has to be extended by theorizing defensive…

The country case studies are part of the empirical data collected for the "Promoting the Relevance of Higher Education" project. Before presenting the case studies, this introductory chapter describes how the 8 case studies were selected, the case study methodology, and provides an overview of the interviewed organisations and experts.…

This article explores how power relations are constructed in the governance of higher education institutions. It examines and deconstructs, from a Foucauldian perspective, power relations and mechanisms in the relationship between the state and higher education institutions, and between academic and management staff. This research article…

In 1997 a new governance act, based on the principles of New Public Management (NPM) was introduced at Dutch universities. The aims were to realise integrated management, to strengthen the position of executives at the central (executive board) and faculty (dean) levels, to introduce a Supervisory Board at the institution's central level, and to…