This paper investigates how flight instructors view the utility of competency-based education/training (CBE/T) during the training of new pilots. A total of ten flight instructors were interviewed and analysed through an interpretive paradigm of grounded theory. The findings indicate flight instructors of all experience levels have difficulty…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…