Referral Services in U.S. Academic Depository Libraries: Findings, Implications, and Research Needs.

Hernon, Peter; McClure, Charles R.

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Peer reviewed

ERIC Number: EJ274804

Record Type: Journal

Publication Date: 1982

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: N/A

EISSN: N/A

Referral Services in U.S. Academic Depository Libraries: Findings, Implications, and Research Needs.

Hernon, Peter; McClure, Charles R.

RQ, v22 n2 p152-63 Win 1982

Highlights data from unobtrusive exploratory study related to referral process of reference questions posed at academic depository libraries. Related literature is reviewed, followed by discussions of assumptions related to referral process, implications of study findings, recommendations to improve quality of referral services, and research needs. Twenty-two references are cited. (EJS)

Descriptors: Academic Libraries, Depository Libraries, Government Publications, Higher Education, Information Networks, Information Seeking, Library Personnel, Library Services, Library Surveys, Reference Services, Referral, Research Needs

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

Grant or Contract Numbers: N/A