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Chen, Ching-chih; Hernon, Peter – 1981
In order to identify the information needs of individual residents of the six New England states, telephone interviews were conducted to generate baseline data relating to information providers (e.g., availability, linkage between sources, and institutional barriers to information provision) and information seekers (e.g., problem awareness and…
Descriptors: Access to Information, Community Information Services, Information Seeking, Information Sources
Peer reviewed Peer reviewed
Hernon, Peter; McClure, Charles R. – Library and Information Science Research, 1987
Discusses issues relating to the reliability, validity, utility, and information value of unobtrusive testing of library reference services; provides suggestions for practical applications of these criteria; applies study findings to library decision making and planning; and identifies topics for further methodological refinement. (Author/CLB)
Descriptors: Data Analysis, Data Collection, Data Interpretation, Experimenter Characteristics