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| Evaluation Methods | 1 |
| Higher Education | 1 |
| Library Research | 1 |
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| Journal of Academic… | 1 |
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| Hernon, Peter | 1 |
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Peer reviewedHernon, Peter – Journal of Academic Librarianship, 2002
Examines questions related to service quality, satisfaction, and outcomes assessment in academic libraries. Relates the literature of library and information science to each concept, identifies major research methodologies used, and offers suggestions for future research. (Contains 65 references.) (Author/LRW)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Research
