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Herman, Janice L.; Herman, Jerry J. – Educational Technology, 1995
Discusses total quality management as a holistic model of improvement for education which can be integrated with other school restructuring models. Elements of the model are explained, including administrative support, needs assessments, quality specifications, strategic planning, and progress assessments, both formative and summative; and three…
Descriptors: Change, Educational Administration, Educational Improvement, Elementary Secondary Education