This initial article in series of three discusses barriers inhibiting use of current online retrieval systems by novice users and notes reasons for front end and gateway online retrieval systems. Definitions, front end features, user interface, location (personal computer, host mainframe), evaluation, and strengths and weaknesses are covered. (16…

Presents a product selection chart for 12 currently available gateways or front-end packages suitable for online searching. Information provided for each package includes producer, cost, type, location, information accessed, equipment required, operating system, and search capabilities. A 94-item bibliography to published literature on these…

Describes information metering technology as a method that information providers use to provide information collections to users in encrypted form and charge them only for the parts actually used. Discusses how two current information metering systems (Wave Systems Corporation and CD-MAX) operate, the institutions using their systems, and the…

This article analyzes the front end software marketplace and discusses some of the complex forces influencing it. Discussion covers intermediary market; end users (library customers, scientific and technical professionals, corporate business specialists, consumers); marketing strategies; a British front end development firm; competitive pressures;…

Reports results of study of a group of end users (patent attorneys) doing their own online searching at AT&T Bell Laboratories. Highlights include DIALOG databases used by the attorneys, locations and searching modes, characteristics of patent attorney searchers, and problem areas. Questionnaire is appended. (5 references) (EJS)