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| Lankes, R. David | 1 |
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Peer reviewedGross, Melissa – Journal of Youth Services in Libraries, 2000
Explains the imposed query model of information seeking and incorporates findings and implications surrounding work on imposed queries into reference work with children. Highlights include a developmental view; types of reference questions; relevance; information services for children; stereotyping; modeling search behavior; and evaluating…
Descriptors: Child Development, Childrens Libraries, Evaluation Methods, Information Seeking
Download full textMcClure, Charles R.; Lankes, R. David; Gross, Melissa; Choltco-Devlin, Beverly – 2002
This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…
Descriptors: Electronic Libraries, Evaluation Criteria, Evaluation Methods, Guidelines
