Many people still have not heard about the many ways identity theft via bogus e-mail links, or "phishing," is escalating, with criminals becoming ever more brazen and sophisticated in their online schemes to trick people into revealing their personal information. The tricksters are getting trickier. One of the newest scares involves…

There's no question about it: Spam is a scourge. This ever-increasing torrent of unsolicited commercial mass e-mail saps productivity and, for some, threatens the very viability of e-mail. The battle against spam, unfortunately, is creating problems of its own, with people sometimes unable to send legitimate e-mail and other times unable to…

E-mail has never been a foolproof way of sending information. It would make sense to follow-up with a phone call if something crucial is sent to make sure it has arrived. This is particularly true if a large file or files are to be sent by way of an e-mail attachment. ISPs typically limit attachments in received e-mails to 2-10 megabytes, which is…

The one feature that most distinguishes the Internet from any previous communications medium is its interactivity. The Net is a two-way street. One gives, and one receives. Savvy organizations and individuals have long recognized this, making it easy for people to contact them and diligently respond to e-mail. Organizations on the vanguard have…