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Goldsborough, Reid – Black Issues in Higher Education, 2004
You probably think instant messaging (IM) as something teenagers do to chat up friends online, whether across the street or across the world. But IM has some buttoned-down business benefits, as well as some risks you may not be aware of. Unlike e-mail, in which you fire off messages to recipients who read them when they next check their in-box,…
Descriptors: Small Businesses, Rewards, Marketing, Risk
