Many operational and some tactical information needs can be well supported with current information technology and campus-based data, but information support for many tactical and most strategic decisions may be aided by interinstitutional collaboration. (Author/MSE)

The demand for decision-support systems (DSSs) at the University of Hartford and the use of current software systems based on an information center approach are discussed. It is noted that declining enrollment demand and financial stress in tuition and enrollment-dependent universities requires a flexible and dynamic DSS for effective planning and…

The issue of increasing the effectiveness of alumni development and fund raising programs to ensure quality in academic programs and campus life for the coming decade was examined. The study's primary purposes were to: (1) describe the development of a comprehensive decision support system for alumni and fund raising activities at one independent…

In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…

Colleges and universities have begun to benefit from advancing technology. Considering the problems higher education faces and the potential that enterprise-wide information access offers, institutional leaders must look ahead and decide where to invest in information technology support to achieve maximum benefits in quality improvement and cost…

The financial challenges facing higher education, recent trends in information technology that affect institution directions, the need for shared visions, plans, and professional leadership for campus technology, and the importance of information center support are reviewed. A wide range of benefits colleges and universities are realizing in…

The design of a University of Hartford (Connecticut) decision-support information system for college advancement programs is detailed, specific research and management applications are examined, and the analyses and reports generated by the system are discussed. Early collaboration between institutional researchers and advancement and alumni…

University of Hartford's decision-support system for enrollment management, which uses fourth-generation software tools, is described, with attention to the conceptual framework, design and implementation plan, and progress to date. The university's planners, institutional researchers, and admissions and financial aid officers are cooperating in…