This book is primarily concerned with the quality of professional human services. To this topic are addressed two basic questions. First, what does the paraprofessional do? And second, to what effect does this quality relate to the consumer of these services? The book includes seven chapters, in which the following fields are considered:…

Several points are discussed in an attempt to understand paraprofessionals in the present climate. The authors view them as a blend of the old and the new---affecting human services systems and being affected by them. (Author/PC)

A system for career advancement in the community action agency must be based on the fundamental principle that it is the responsibility of the community action agency to develop the full potential of the nonprofessional staff. The agency must take the initiative on several aspects of its policy and program. Nonprofessional employees must be able…

This study focuses upon programs designed for full-time paraprofessional employees in human service agencies given time off with pay to attend school. The programs discussed are those whose curricula are designed to connect with and supplement the participants' work and which also grant degrees. Questionnaire returns from 162 such programs…