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Rasdi, Roziah Mohd; Garavan, Thomas N.; Ismail, Maimunah – European Journal of Training and Development, 2012
Purpose: The purpose of this paper is to investigate how managerial level moderates the relationships between networking behaviours and career success (objective and subjective) in the context of a public sector organisation in Malaysia. Design/methodology/approach: The study utilised a cross-sectional design and investigated these relationships…
Descriptors: Foreign Countries, Managerial Occupations, Social Networks, Public Sector
Garavan, Thomas N.; Wilson, John P.; Cross, Christine; Carbery, Ronan – Journal of European Industrial Training, 2008
Purpose: Utilising data from 18 in-depth case studies, this study seeks to explore training, development and human resource development (HRD) practices in European call centres. It aims to argue that the complexity and diversity of training, development and HRD practices is best understood by studying the multilayered contexts within which call…
Descriptors: Labor Force Development, Human Resources, Concept Mapping, Context Effect