Analysis of the searching behavior of human intermediaries revealed a routine for selection of search keys--free-text or controlled vocabulary--along a decision tree. Examples of decision rules demonstrate that these rules can be automated to significantly enhance the adaptability of intermediary expert systems. Eight sources are given. (EJS)

Based on systematic observations of five experienced online searchers, this model compares two searching styles: operationalist, which aims at optimal strategies to achieve precise retrieval and uses a large range of system capabilities, and conceptualist, which analyzes the request by seeking to fit it into a faceted structure. (13 references)…

Describes use of case study method to systematically develop model of online searching behavior in which study design is flexible, data gathering and analyses are determined by subject matter, and specific procedures are decided upon while study progresses. Problems and measures taken to reduce their effect are discussed. (Eleven references are…