To assess the current connections between the Unemployment Insurance (UI) and One-Stop (OS) systems, case studies were conducted of eight states and eight local areas. Findings indicated the major factor that influenced UI's role in the OS design was whether the state took initial claims by telephone or in-person; UI played differing roles in…

This appendix includes individual case study profiles of the One-Stop Career Center implementation experiences of the 9 states and 14 local sites included in the study of initial implementation experiences. The 12 state and local profiles are State of Connecticut (CT); CT Works Career Center, New London, CT; CT Works Career Center, Willimantic,…

This guide describes common One-Stop Career Center system-building goals and summarizes strategies used by states and local One-Stop sites to further each goal. Part I, Organizing and Governing One-Stop Systems, has these two chapters: Guiding One-Stop Systems: The State Role; and Building Local Partnerships and Governing One-Stop Systems. Part…

This report presents findings from a study of self-service systems in eight One-Stop Career Centers that were identified as being particularly efficacious or noteworthy for completeness of resources, ease of use, or outreach to special populations. Chapter I describes the study design. Chapter II describes physical facilities. It focuses on the…

This report analyzes progress states and local sites have made in implementing the One-Stop Career Center systems. An executive summary is followed by Section A, Introduction, which provides an overview of the One-Stop initiative and describes evaluation objectives and methods. The main portion of the report is organized into three major sections.…