This document is the introductory module of a 9-module set within an 11-unit resource pack designed to help trainers and postsecondary and continuing education staff meet the needs of special needs students in Great Britain. Having completed this module, staff should be able to: (1) recognize and counter the effects of stereotyped images and assumptions about special needs students; (2) understand the difference between impairment, disability, handicap, and special need; (3) recognize the negative connotations of some terminology and avoid using it; (4) describe students with special needs in positive terms; (5) describe how not feeling "able" may affect one's self-image; (6) identify the major features of their institution's policy on special needs; and (7) implement a task to promote the participation of students with special needs in their workplace. The module contains five sections. Section 1 explores the relationship between the teacher, student, and curriculum. Staff are encouraged to help special needs students become more responsible for their own learning and develop the skills to recognize and express their own needs. Section 2 explores attitudes toward students with special needs. Section 3 introduces the practical issues involved in analyzing student needs. Section 4 looks at a framework for building a program for special needs students which includes identification of values and needs and phases for design, implementation, monitoring, evaluation, and review. Section 5 is designed to help the student apply the program's framework. Eleven exercises are included in the module. (CML)