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Fan, Lu; Chatterjee, Swarn – Journal of Financial Counseling and Planning, 2020
This study examines the roles of internal and external search characteristics and attitudinal factors in investors' decisions to utilize robo-advisor-based platforms. Using the 2015 state-by-state National Financial Capability Study and Investor Survey, this study finds that the need to free up time, higher risk tolerance, higher subjective…
Descriptors: Investment, Innovation, Information Seeking, Financial Services
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Fan, Lu – Journal of Financial Counseling and Planning, 2021
This study develops a conceptual framework to investigate the relationship between households' information search behavior and financial management outcomes. Consumers' information search behavior is examined from both internal and external perspectives. The internal information sources include human capital and psychological and attitudinal…
Descriptors: Financial Services, Money Management, Guidance, Consumer Economics
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Fan, Lu; Chatterjee, Swarn – Journal of Financial Counseling and Planning, 2017
This study uses the 2009 National Financial Capability Study dataset to examine the factors associated with information search behavior by consumers when applying for a loan. The results indicate that financial literacy, perceived financial knowledge, educational attainment, and engaging the services of a financial professional are positively…
Descriptors: Decision Making, Money Management, Information Seeking, Consumer Economics