Diagnostic supervision helps supervisors identify teachers' job-related and personal needs and respond to them within the expectations of the institution. A planning questionnaire is used to guide discussion during a diagnostic conference. (CL)

Describes a case study of an insurance company manager with a superior track record. Successful management behaviors include helping trainees succeed, relying on loyalty, building trust, manifesting an extroverted personality and good sense of humor, applying business knowledge, creating incentives to sell, and maintaining excellent relationships…

The author cites conditions for error within schools as one major reason for limited effectiveness of instructional supervision. The ongoing diagnostic process of identifying conditions that reduce the effectiveness of supervision is termed organizational learning. The importance of involving the entire school system is emphasized, and the initial…