A technique to measure the quality of agricultural extension programs by the clientele was developed and tested. The study was conducted in three major steps. First, unstructured interviews of forty-eight farmers and agribusiness persons in seven Ohio counties were conducted to identify those factors they considered when evaluating their county's…

Findings of a three-year project carried out by the Ohio Cooperative Extension Service of Ohio State University indicated that area agent staffing in Extension may result in professional workers being more satisfied with their jobs and feeling more meaningfully involved in the organizational hierarchy. The role conflict that might be expected when…