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| Academic Libraries | 1 |
| Evaluation Methods | 1 |
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| User Satisfaction… | 1 |
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| portal: Libraries and the… | 1 |
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| Cook, Colleen | 1 |
| Heath, Fred | 1 |
| Thompson, Bruce | 1 |
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Peer reviewedThompson, Bruce; Cook, Colleen; Heath, Fred – portal: Libraries and the Academy, 2001
Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Research
