Distance Education and Virtual Reference: Where Are We Headed?.

Coffman, Steve

Notes FAQ Contact Us

Back to results

ERIC Number: EJ631226

Record Type: Journal

Publication Date: 2001

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-1041-7915

EISSN: N/A

Available Date: N/A

Distance Education and Virtual Reference: Where Are We Headed?

Coffman, Steve

Computers in Libraries, v21 n4 p20-25 Apr 2001

Discusses changes in distance education and considers the resulting need for new types of library services. Topics include new Web-based contact center software; how to conduct virtual reference interviews; online reference service; the role of the physical library; staffing changes; and future possibilities, including impacts on costs of library operations. (LRW)

Descriptors: Computer Software, Distance Education, Educational Change, Electronic Libraries, Futures (of Society), Library Expenditures, Library Facilities, Library Personnel, Library Services, Online Systems, Reference Services, World Wide Web

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A