Designed to provide change agents with a framework for planning and implementing successful teletraining systems, this paper discusses strategies for the introduction of sophisticated teletraining technology into corporate training programs without adversely affecting a client organization's social environment. Teletraining is defined as an…

Three models have been developed to provide a framework for describing range of delivery technologies available that are consistent with missions of training organizations. Performance support model presents a strategy for applying solutions to performance problems; knowledge transfer model depicts combinations of communication media; and…

The Sales and Marketing Education organization of AT&T Communications conducts ongoing research to monitor the impact of their National Teletraining Network (NTN) programs for professional sales personnel on: (1) learning, (2) student acceptance of courses and instructors, and (3) student willingness to take additional teletrained programs.…